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SAP Knowledge Base Article - PreviewSymptom
You notice that, after enabling the Agent Desktop feature, your regular Live Activity pane stopped working.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Live Activity, Call, Service, C4C, Cloud for Customer, Agent, Desktop, Agent Desktop, Not Working, Pane, , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-LA , Live Activity , How To
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