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SAP Knowledge Base Article - PreviewSymptom
The error "SAP Portal connection 401 : unauthorized." appears when executing the step 'Check connectivity and credentials to SAP's support backbone' on the task list SAP_SUPPORT_HUB_CONFIG.
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
STC01, SAP_SUPPORT_HUB_CONFIG, error on Support Hub Connectivity, SAP Portal connection 401: unauthorized, STRUST, REFRESH_ADMIN_DATA*, Support Hub Configuration, SOLMAN_SETUP, , KBA , SV-SMG-INS-CFG , Setup and Configuration of the Solution Manager system , Problem
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