SAP Knowledge Base Article - Public

3150950 - Header background image added in the CSB not displayed correctly - Recruiting Marketing

Symptom

Image added to the header in the CSB is not displayed properly on the Desktop Layout.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Go to CSB > Appearance > Styles > Headers
  2. Select en_US > Default Brand
  3. Go to styles tab
  4. See image is added, but when you preview the page, the header does not show

Cause

The background image is present in desktop layout. However, the components logo, menu and Sign-in and language present in desktop layout over the image. Image is in background, that's why the image is not displayed.

Resolution

Take the following steps to resolve the issue.

  1. Go to CSB 
  2. Appearance 
  3. Styles > Headers 
  4. Select en_US > Default Brand
  5. Desktop Layout 
  6. Click on Logo/Menu/Sign-In Language > Styles -> Background Image
  7. Edit color palette > Reduce Alpha as shown in the following screenshot.

Keywords

SF, RCM, Success Factors , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting all versions