SAP Knowledge Base Article - Public

3151022 - Post Over Feed is Not Sending Emails

Symptom

When adding posts over the Feed tab in any Business Object (e.g Leads/Opportunities/Tickets) the system it is not sending an email.

Environment

SAP Cloud for Customer

Cause

Email Digests Feed Settings is not configured.

Resolution

Please proceed with the Email Digests Feed Settings Configuration

Keywords

Missing Email; Notification; , KBA , LOD-CRM-SRP , Service Request Processing , How To

Product

SAP Cloud for Customer core applications 2111