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3151132 - Dump in ABAP Program /SALM/CL_SMUD_UTILITY after upgrading ST or ST-OST version - Solution Manager

Symptom

  1. "500 Internal Server Error - Syntax error in program /SALM/CL_SMUD/UTILITY" is shown on trying to open documents in CRM UI

  2. If you have installed Focused Build ST-OST200 SP1, the following ST22 Dump is also shown along with the first symptom:

    Category                        ABAP Programming Error
    Runtime Errors              SYNTAX_ERROR
    ABAP Program              /SALM/CL_SMUD_UTILITY=========CP
    Application Component  SV-SMG-OST

    The current ABAP program "CL_WDCM_EXTCHREQ_SCOPING_ASST=CP" had to be
     terminated because it has come across a statement that unfortunately cannot be executed.
    In include "/SALM/CL_SMUD_UTILITY=========CU", in line 91 of program
     "/SALM/CL_SMUD_UTILITY=========CP", the following syntax errors have occurred:
    Implementation missing for method "SET_CURRENT_PROCESSOR". "SET_CURRENT_PROCESSOR"


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Environment

  • SAP Solution Manager 7.2
  • Add On Package for Focused Build ST-OST200

Product

Focused Build and Focused Insights for SAP Solution Manager all versions ; SAP Solution Manager 7.2

Keywords

Solman, ITSM, IT Service Management, ChaRM, Change Request Management , KBA , SV-SMG-CM , Change Request Management , Problem

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