You are pasting values into a field in advanced search, but the values are not recognized and you are not able to search.
SAP Cloud for Customer
Reproducing the Issue
- Go to Customers Work Center.
- Enter Contacts View.
- Copy the values, for example:123 567 769
- Under Advanced Search, paste those values in the "Account" Field.
- Result: The values are not recognized.
This is just an example. This behavior can happen in other screens to different fields.
Since Account is an OVS (object value selector) field it has more than one property inside it like it has Account ID, Account name etc. Because of that, it considers any search query as a string.
You should use a separator between the values, like a semicolon ";" for example.
2792923 - The Copy Paste of Multiple Account Id's is Not Working in Advance Search of Installed Base
Copy, Paste, Advanced Search, Advanced Filter, OVS , KBA , AP-RC-UIF , C4C UI Framework , LOD-CRM-ACC , Account , Problem