SAP Knowledge Base Article - Preview

3151216 - DocuSign Error: "Cannot add email address to this account. The address is part of a reserved domain that does not permit account memberships outside of the Organization."

Symptom

  • It is not possible to create new DocuSign user with a desired domain xyz.com.
  • When saving the error occurs: "Cannot add email address to this account. The address is part of a reserved domain that does not permit account memberships outside of the Organization."


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Environment

SAP Signature Management by DocuSign


Product

SAP Signature Management 1.0 by DocuSign ; SAP Signature Management 2.0 by DocuSign

Keywords

KBA , XX-PART-DSN , SAP Signature Management by DocuSign , XX-PART-DSN-SRV , Change Requests, Services, Provisioning , Known Error

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