SAP Knowledge Base Article - Public

3151227 - The template was created but is missing in Compensation Home

Symptom

  • You created a new template in Compensation Home > Set Up a New Plan > Add New Compensation Plan;
  • In Monitor Compensation Job, you can see that the job completed successfully and the plan was created;
  • The newly created plan is missing within Plans list in Compensation Home.

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**

Environment

SAP SuccessFactors Compensation

Reproducing the Issue

  1. Admin Center;
  2. Compensation Home;
  3. The newly created template is not listed under "Plans".

Cause

Although the plan has been created successfully, it is not being displayed in Compensation Home due to the missing permission "Compensation and Variable Pay Template Access" in RBP.

Resolution

In order for the created plan to be visible in Compensation Home, please enable the permission "Compensation and Variable Pay Template Access" as follows:

  1. Admin Center;
  2. Set User Permissions;
  3. Manage Permission Roles;
  4. Select the role;
  5. Click on Permission;
  6. Click on "Compensation and Variable Pay";
  7. On the right-hand side, scroll down all the way to the bottom;
  8. You will see the permission "Compensation and Variable Pay Template Access". You can click on "Others" and select the plan that you want to make visible in Compensation Home, or you can click on "All" to make all of them visible.
  9. After that, click on Done and Save Changes;
  10. The template will now be displayed in Compensation Home.

Keywords

missing, template, plan, visible, Compensation, Home, created, job, successfully, completed, permission , KBA , LOD-SF-CMP-FRM , Forms & Templates , Problem

Product

SAP SuccessFactors Compensation all versions

Attachments

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