SAP Knowledge Base Article - Public

3151241 - [Onboarding] Location not populating in where to go tile


Expected the location to be populated correctly but its not flowing.


SAP SuccessFactors Onboarding

Reproducing the Issue

1. Login to the instance
2. Go to Onboarding dashbaord
3. Search for candidate
4. Go to where to go task and click on start button
5. Check for the location field


Probably use of custom objects


Code perspective wise, when Origin of Address Data is Office Location, it extracts it based on the job information location and sets it in the address of the where to go activity. The data for the where to Go activity comes from the Location object. In this instance the Location FO object is re named as Personal area/Sub area. 

According to current design, Location FO object (renamed as Personal area/Sub area in the instance) is the place where the location will be extracted from. If the address is filled here, it will be seen in the where to go task location. There is no workaround to have it extracted from any custom objects. 


ONB, Onboarding, location, whereToGo, task, to, go, where , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , How To


SAP SuccessFactors Onboarding 2111