SAP Knowledge Base Article - Public

3151416 - Error "The ship-to party could not be determined" - SAP S/4HANA Cloud Public Edition

Symptom

Error "The ship-to party could not be determined" shows when creating billing documents.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open 'Plan Customer Projects' app
  2. Select your project
  3. Navigate to Billing tab
  4. Add your billing items and the billing due dates
  5. Save
  6. Sales order service has been created
  7. Open 'Manage Project Billing' app
  8. Select your project
  9. Choose 'Prepare Billing'
  10. Project billing document request has been created
  11. Choose 'Create Preliminary Billing Document'
  12. Open 'Change Preliminary Billing Documents' app
  13. Select your preliminary document created from your project
  14. Choose 'Add Manual Item'
  15. Enter item details with a WBS element
  16. Choose 'Continue'
  17. Save your preliminary billing document
  18. Open 'Manage Preliminary Billing Documents'
  19. Select your preliminary billing document
  20. Choose 'Create Billing Documents'
  21. Messages:
    "The ship-to party could not be determined."
    "Creation canceled due to errors in preliminary billing document."

Cause

The WBS element of the manually added item is not present in the Project Billing Document Request.

Resolution

This scenario, of adding a manual item with a WBS element that is not yet present in the Project Billing Document Request, is not covered by scope item 4E9.

If the WBS element of the manual item is the same as the WBS element of the PBD item, then system creates the billing document without any error.

See Also

Change Preliminary Billing Documents
Project Billing - Project-Based Services (‏4E9‏)
Professional Services - Manage Project Billing
Professional Services - Additional Items
2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Product
2807810 - What is Support issue – What is Feature Request: Cloud Solutions

Keywords

VF049, VF863, VF 049, VF 863, ship-to, master data, sold to, default partner data, VBPA, project billing, project based services, 4E9, project billing document request, PBD, sales order service, new project billing, WBS, WBS element, Change Preliminary Billing Documents, add manual item, Create Billing Documents, S4_PC, , KBA , SD-BIL-IV-2CL , Processing Billing Documents (Public Cloud) , SD-BIL-IV , Processing Billing Documents , Problem

Product

SAP S/4HANA Cloud Public Edition all versions