Symptom
Error "The ship-to party could not be determined" shows when creating billing documents.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open 'Plan Customer Projects' app
- Select your project
- Navigate to Billing tab
- Add your billing items and the billing due dates
- Save
- Sales order service has been created
- Open 'Manage Project Billing' app
- Select your project
- Choose 'Prepare Billing'
- Project billing document request has been created
- Choose 'Create Preliminary Billing Document'
- Open 'Change Preliminary Billing Documents' app
- Select your preliminary document created from your project
- Choose 'Add Manual Item'
- Enter item details with a WBS element
- Choose 'Continue'
- Save your preliminary billing document
- Open 'Manage Preliminary Billing Documents'
- Select your preliminary billing document
- Choose 'Create Billing Documents'
- Messages:
"The ship-to party could not be determined."
"Creation canceled due to errors in preliminary billing document."
Cause
The WBS element of the manually added item is not present in the Project Billing Document Request.
Resolution
This scenario, of adding a manual item with a WBS element that is not yet present in the Project Billing Document Request, is not covered by scope item 4E9.
If the WBS element of the manual item is the same as the WBS element of the PBD item, then system creates the billing document without any error.
See Also
Change Preliminary Billing Documents
Project Billing - Project-Based Services (4E9)
Professional Services - Manage Project Billing
Professional Services - Additional Items
2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Product
2807810 - What is Support issue – What is Feature Request: Cloud Solutions
Keywords
VF049, VF863, VF 049, VF 863, ship-to, master data, sold to, default partner data, VBPA, project billing, project based services, 4E9, project billing document request, PBD, sales order service, new project billing, WBS, WBS element, Change Preliminary Billing Documents, add manual item, Create Billing Documents, S4_PC, , KBA , SD-BIL-IV-2CL , Processing Billing Documents (Public Cloud) , SD-BIL-IV , Processing Billing Documents , Problem
SAP Knowledge Base Article - Public