SAP Knowledge Base Article - Public

3151558 - Can Job Alert Notification emails be sent separately to internal and external candidates? - Recruiting Management

Symptom

  • You want to send Job Alert Notification emails separately to internal and external candidates.
  • You cannot find an option to configure distinct email templates or recipients for the Job Alert Notification.
  • You need to know if Recruiting supports different Job Alert Notification emails based on candidate type.

Environment

SAP SuccessFactors Recruiting

Reproducing the Issue

  1. Open Recruiting email or notification settings in your instance.
  2. Locate the Job Alert Notification email configuration.
  3. Observe that the target recipient is Candidate and includes both internal and external candidates.
  4. Note there is no option to assign separate templates or split recipients for this notification.

Cause

Current product design: the Job Alert Notification email targets all candidates and does not support separate templates by candidate type.

Resolution

See Also

Keywords

Recruiting Management, RCM, job agent email, candidate job alerts, internal career site, external career site, notification configuration, email recipient group, email routing, candidate types, system limitation, product design limitation, idea submission process, influence portal, email template configuration , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To

Product

SAP SuccessFactors Recruiting all versions