SAP Knowledge Base Article - Public

3151616 - [Onboarding] Onboarding/Offboarding Tasks are not successfully archived


Process Close Job has been successfully configured as per the implementation guide with the No Show event reason but the Onboarding/Offboarding tasks are not archived from the onboarding dashboard.


SAP SuccessFactors Onboarding


  • One of the Candidates have corrupt data due to which the candidates onboarding has not been cancelled successfully


  • Kindly create a ticket with SAP Product Support to identify which user is causing the issue.
  • The affected process can be closed manually from Manage Data by updating the Process Status.

Support Engineers: Please refer the internal memo


Archive, Onboarding Tasks, Offboarding Tasks, Tasks, Close Job, Process Closure, Archival , KBA , LOD-SF-OBX-OCL , Onboardee Creation and Lifecylce , Bug Filed


SAP SuccessFactors Onboarding 2105