SAP Knowledge Base Article - Public

3151674 - Cancelled Candidate Remains on Position Org Chart - Onboarding

Symptom

  • Candidate was cancelled but still shows in Position Org Chart
  • Candidate is not released from the position

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Cancel Onboarding for a candidate
  2. Review position org chart
  3. The candidate is still remains on the Position Org Chart

Cause

Event Reason not properly maintained.

Resolution

For the position to be released for the candidate after cancelling the Onboarding process, the event reason must be properly maintained.

  1. Go to "Manage Organization, Pay and Job Structures"
  2. In search enter: Event Reason
  3. In the next field locate the No Show even reason
  4. In the No Show event reason, locate the Event and Employee Status, these must be properly maintained.

See Also

KBA 3135924 - Cancelled Candidate Remains on Position Org Chart – Onboarding

Keywords

sf, On Boarding, OBX, Success Factors, onb , KBA , LOD-SF-OBX-OCL , Onboardee Creation and Lifecylce , Problem

Product

SAP SuccessFactors Onboarding all versions

Attachments

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