SAP Knowledge Base Article - Public

3151674 - Cancelled Candidate Remains on Position Org Chart


  • Candidate was cancelled but still shows in Position Org Chart
  • Candidate is not release of the position

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Cancel Onboarding for a candidate
  2. Review position org chart
  3. The candidate is still remains on the Position Org Chart


Event Reason not properly maintained


For the position to be released for the candidate after cancelling the Onboarding process, the event reason must be properly maintained.

  1. Go to "Manage Organization, Pay and Job Structures"
  2. In search enter: Event Reason
  3. In the next field locate the No Show even reason
  4. In the No Show event reason, locate the Event and Employee Status, these must be properly maintained.

See Also

You may also reference related KBA: 3135924


sf, On Boarding, OBX, Success Factors, onb , KBA , LOD-SF-OBX-OCL , Onboardee Creation and Lifecylce , Problem


SAP SuccessFactors Onboarding all versions