SAP Knowledge Base Article - Public

3151906 - Workforce software app not working with ios 15.2 update on mobile devices


The Workforce software app is not working for users who have updated their devices to ios 15.2 on mobile devices.
A blank screen is appearing once the app is opened, few seconds later turns into a white screen.


SAP Time and Attendance Management by WorkForce Software
Workforce Applications Version

Reproducing the Issue

Update  ios 15.2 on mobile device


Compatibility issues with iOS 15.2 and the application version


Kindly follow the steps given below

  1. Check that Safari is not in private mode
  2. Clear Safari History and Website Data
  3. Clear all Safari Website Data (Settings>Safari>Advanced > Website Data >Clear All Website Data)
  4. Restart Device
  5. Going to Settings>Safari>Advanced>Experimental Features> Turning off “Disable WebSQL”.


ios 15.2, Workforce Applications Version, Safari, Disable WebSQL, Version compatability , KBA , XX-PART-WFR-TAM , SAP Time and Attendance Management by Workforce Software , Problem


SAP SuccessFactors HXM Core 2111