SAP Knowledge Base Article - Public

3151911 - Purchase Requisition for service order with external items in SAP S/4HANA Cloud Public Edition

Symptom

When a service order containing multiple external service items (service parts) is released, the system generates individual purchase requisitions (PRs) for each external item.

Environment

SAP S/4HANA Cloud Public Edition

Cause

  • SAP S/4HANA Cloud does not support the creation of a consolidated purchase requisition for multiple external service items in a single service order.
  • This behavior is by design and aligns with the system’s standard processing of external procurement for service parts.

Resolution

  • This is the expected system behavior in SAP S/4HANA Cloud.
  • Each external service item in a service order will trigger the creation of a separate purchase requisition upon release of the service order.
  • Currently, there is no configuration available in the public cloud system to change this behavior or group multiple items into a single PR.

Keywords

SAP S/4HANA Cloud Public Edition, Public Cloud, Service Parts, External Items, Purchase Requisition, PR, Service Order, Released, SAP S/4HANA Cloud, Procurement, Multiple Items

 
, KBA , CRM-S4-SRV-SVO , S4CRM: Service Order , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , How To

Product

SAP S/4HANA Cloud Public Edition all versions