SAP Knowledge Base Article - Public

3152189 - Cannot see the Working Time in the Time Sheet in Time Tracking

Symptom

  • Working time is not shown although the time events are created successfully.
  • Cannot see the working time for an employee for the time events

Environment

SAP SuccessFactors Time Tracking – Clock In Clock Out

Resolution

Check as per following:

  1. Check Admin Alerts >Admin Alert Type (Processing Paired Time Events for Time Sheet, Time Data Collision, Import Time Sheets).
  2. Check issues showing up in employees time sheet and correct them.
  3. Check in Manage Clock In Clock Out whether the time events for working time is paired. If not paired, it would not have created the record.

Keywords

Time Tracking, TTR, Working Time, Time Sheet UI , KBA , LOD-SF-TTR-CIO , Clock In/ Clock Out , Problem

Product

SAP SuccessFactors HCM suite all versions ; SAP SuccessFactors Time Tracking all versions