SAP Knowledge Base Article - Public

3152445 - Report Story join is missing with different language (Personal Information from Job Information)

Symptom

- Unable to join Personal Information from Job Information when switching language from English to another language (example Finnish) 

Environment

  • SAP SuccessFactors HXM Core 2111
  • Report Centre - Story Report

Reproducing the Issue

  • Login to instance in English
  • Go to reporting and build report story
  • Change language
  • Go back to reporting and try to build similar report story, the same joins are not available
  • Go to Import export data.  First in English export data for "RepositoryObjectStatus".
  • Do the same for the language having the issue, the data for the language having the issue is not there.

Cause

The language is not set correctly in the “RepositoryObjectStatus”

Resolution

***Customer needs to raise a case for support to perform the below steps to resolve the issue. 

  1. Login to Provisioning of the customer instance
  2. Go to manage schedules and create and run the job “MDF Object Definition To DB SYNC job”
  3. Refresh Metadata for Report Stories
  4. Go to manage schedules and create and run the job Save Changes to Report Configuration

Next

  1. Login to the instance and go to "Manage Data", "Schema Entity" if you search for Job Information if you see the language information that previously was not there.
  2. Go to Report Centre and build new report story, the join should be available now.

 

Keywords

Report Story, missing join, language, change, English, different language, switch, personal information, job information , KBA , LOD-SF-ANA-SAC , People Analytics (Analytics Cloud for SF) , Problem

Product

SAP SuccessFactors HXM Core 2111