SAP Knowledge Base Article - Public

3152708 - Project responsible is not receiving the email notification related to workflow rules

Symptom

In workflow rules you have used receipient determination as person responsible of the project so you expect him to receive  email notification when changes are done to his project

Environment

SAP Business ByDesign

Reproducing the Issue

For example in the condition of work flow rules you  have used below

Project/Task or Milestone or Phase Status[] Status Equal to Closed/Completed/Stopped (proj status completed_closed_stopped.PNG)

Cause

When the person responsible of project is making the changes himself then he shall not require to receive email notification  though  he is the recipient as per the work flow rules. Thsu he shall not receive.

Resolution

When some one makes changes to projects of  othrss then the respective projects person responsible will get email notification.

Keywords

KBA , SRD-PRO-PMN , Project Management , Problem

Product

SAP Business ByDesign all versions