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3152787 - [Onboarding] Employee or Hiring Manager is unable to Sign the complaince form

Symptom

  • The employee or the Hiring Manager is not able to Sign the compliance form. When the user clicks on 'Click to sign' button nothing happens
  • The forms are not signed
  • The Submit All button is still greyed out
  • Receiving error 'Signing document because of missing field: sign field does not assign'.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding 2111 ; SAP SuccessFactors Onboarding 2205

Keywords

Click to sign, Submit all is greyed out, greyed, E-Signature, Compliance forms, Onboarding, while trying to invoke the method java.lang.String.split(java.lang.String) of a null object loaded from local variable 'signFieldnames', Hiring Manager, OBX, Onboarding, Onboarding 2.0, ONB2, ONB, Signing document because of missing field: sign field does not assign , KBA , LOD-SF-OBX-EVF , Everify , Problem

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