SAP Knowledge Base Article - Preview

3152787 - Employee or Hiring Manager is unable to sign the Compliance Form - Onboarding

Symptom

  • When completing the Compliance Forms, when the Employee or Hiring Manager clicks on "Click to Sign", no action is triggered and the e-signature is not captured in the form, triggering the following error: "Signing document because of missing field: sign field does not assign."
  • The "Submit All" button remains greyed out and cannot be selected.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

Click to sign, Submit all is greyed out, greyed, E-Signature, Compliance forms, Onboarding, while trying to invoke the method java.lang.String.split(java.lang.String) of a null object loaded from local variable 'signFieldnames', Hiring Manager, Onboarding, Signing document because of missing field: sign field does not assign , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

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