SAP Knowledge Base Article - Public

3153050 - Next Generation Cloud Delivery: Tenant Consistency Checklist (CX)


To prepare for the Tenant Move (Transition), SAP run a Tenant Consistency Checklist to ensure that your Tenants are consistent and compatible in advance. In case of an inconsistency, SAP will communicate required corrective steps through an incident.


Below is a short checklist of possible errors that require customer/partner correction.

Check Sample Error Prevention Correction
PDI Solutions in same version if existing in more than one Test Tenant  YABC1234Y_ 0001: Version in source tenant is higher:  0002 Ensure that all PDI Solutions are in same version if existing in more than one Test Tenant Bring all PDI Solutions to the most recent version in the relevant Tenants
PDI Solutions in compatible states across Test Tenants Restrict development of PDI Solutions to a single Test/Development Tenant Remove "In Development" Solution from the subsequent Tenants
PDI Solutions in consistent state (non-failure) Solutions are inconsistent - solution is not activated Ensure that Solutions are in a consistent Assembled/Deployed/Patch Creation state Re-activate the Solution
Correction Patch for PDI Solution is open in Production Tenant YABC1234Y_ 0000 Status in target system is not allowed for TLM operations: Prod bug fix is open Close Correction Patch once correction changes have been made Close Correction Patch in Production Tenant
Custom PDI Form has been edited by unsupported user Custom form YABC1234_ABXYZ__EN edited by business user for solution YABC1234Y_ Version 3.0000000 PDI Forms should only be maintained by a PDI user in a Solution patch Grant permission to SAP Product Support to clean up unsupported changes
PDI Solution content is locked by user Check in all PDI files Check in all PDI files

Note: The prevention steps are a recommended best practice to prepare for Tenant Moves and can help prevent any potential errors.


KBA , SRD-CC-CI-CCS , ByD Service Control Center , AP-RC-BDS-LM , ByDesign Studio Lifecycle Management , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions