SAP Knowledge Base Article - Preview

3153095 - “Can’t Find Certificate” error after Signature Appliance client install - DocuSign

Symptom

When you attempt to sign, you receive an error indicating “can’t find certificate”. Applies to any application using DocuSign Signature Appliance (Word, Excel, OmniSign etc..,)


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Environment

SAP Signature Management by DocuSign

Product

SAP Signature Management by DocuSign all versions

Keywords

eSignature, control panel, sync, enabled, domain, active directory, cosign, DNS, IP, DSA, signature appliance , KBA , XX-PART-DSN , SAP Signature Management by DocuSign , Problem

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