Symptom
You have been advised by Product Support that a duplicate incident exists. This impedes the solution process as separate resources are investigating a single issue, these sources may not share or have knowledge of all provided details or results that have been uncovered during the investigation process.
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Product
SAP BusinessObjects Business Intelligence platform all versions
Keywords
multiple issue , duplicate , case , issue , incident. , KBA , XX-SER-GEN-VAR , Service for System Resellers , How To
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