Symptom
Within Sales Orders, Document Flow facet are zoomed out and off-screen.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Sales Workcenter.
- Go to Sales Orders view.
- Open the Sales Order in which you have noticed this issue.
- Navigate to Document Flow facet.
- You are not able to see the documents without zooming out or dragging them.
Cause
The Document Flow basically shows all ERP follow-on documents, which might result into a very huge Document Flow.
Resolution
This is the expected system behavior.
However, there is a possibility to influence the ERP documents shown in the document flow by implementing ERP BAdI BADI_COD_ERP_DOC_FLOW. This BAdI has just one method CHANGE_DATA. This can be used to e.g. remove those documents, which are not relevant for the end user. The BAdI would have to be implemented in ERP.
For more details, you might check the documentation of the BAdI in the ERP system.
Keywords
ERP ; Document Flow ; Display ; Drag ; BAdI ; Sales Orders , KBA , LOD-LE-CQP-CO , Lean Sales Orders , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To