SAP Knowledge Base Article - Public

3153614 - Attachments View In Promotions Not Available While Working Offline


You are working offline with promotions and you noticed that the Attachments view is not available. When switching to online, it is visible.


SAP Cloud for Customer


Currently, it is not possible to display/create/edit attachments in offline mode.


This is the current system standard behavior. The information maintained in the SAP Help Page "Promotions Offline" saying it is available is incorrect and will be corrected in the near future.

If you need this functionality urgently you may contact the SAP Customer Experience Services as follows:

a) If you are a partner: please use <> or the Partnerfinder.

b) If you are a customer: please use the little blue box “Contact Us” shown on the very right-hand side of choose “Contact Us”, choose “Services”, choose “SAP Custom Development” and complete the page.

Note: The services of the SAP Customer Experience Services will be charged as packaged services based on fixed prices.


Attachments ; Promotions ; Offline ; View ; Facet ; Disabled ; Tab ; Screen ; , KBA , LOD-CRM-BF-ATT , Attachments , AP-RC-MOB-OFL-RT , Offline Runtime , How To


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