3153631 - Limitation: Cloud My Inbox or Monitor Workflows Enterprise Product Development (EPD) email link error - The task is no longer available or it has been processed.

• SAP Enterprise Product Development (EPD) – is a cloud-based application suite comprised of solutions offerings in the areas of - Collaboration
• Enable collaborative product development across extended enterprise
• Configuring EPD to send out email notification through a third party provider (i.e. GMAIL) account SMTP server and this is hosted by Google
• When using PORT 465, it creates an error with a log number
• When using PORT 587 then it throws a USERNAME and Password error
• When simulating via a Visual Basic VB Script with similar parameters this works for the email
• Error: Status = Errorneous  "MailTask1" failed An unsuspected error occurred. Contact support citing logid 92c4de34-e755-41d8-ae9d-6fc47f9ba5e8 and provide steps to reproduce.
  
  
• Why is the notification link or hyperlink not working when clicked?
• In the message, the user can see the URL address
• If this URL address is copied including the parenthesis, this will work however clicking on the link fails
• My Inbox in Cloud - clicking link fails with error:
  
  ~~~~Error~~~~~~~
  The task is no longer available or it has been processed.
  ~~~~~end~~~~~~~

• SAPUI5 1.96 and others
• S/4HANA 2011 Cloud and others

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