SAP Knowledge Base Article - Public

3153658 - Payer/Payee Details not Displayed in Journal Entry From Payment Allocation

Symptom

The Payer/Payee data has been assigned to the Payment Allocation in the Allocation to G/L Account tab, however the corresponding journal entry shows no debtor/credit name and IDs in the concerned postings.

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to Payment Management work center.
  2. Go to Payment Allocation view. 
  3. Open the respective allocation.
  4. Go to Allocation to G/L Account tab.
  5. See that Payer/Payee data is maintained.
  6. Open the corresponding journal entry. 

The associated journal entry has no debtor nor creditor IDs related to Payer/Payee maintained in the payment allocation.

Cause

There are some possible related causes for the ID not to be derived in the journal entry. In this case, there is no financial data maintained between the Payer/Payee and the respective company.

Resolution

You need to maintain the Financial Data for the company ID in the master data of the Payer/Payee.

See Also

 2926726 -  Payer/Payee details not Displayed for Payment Allocation Posting to G/L Account

Keywords

Journal Entry. Journal Entries. Payment Allocation. Debtor name. Creditor name. , KBA , AP-PAY , Payment Processing , How To

Product

SAP Business ByDesign all versions