SAP Knowledge Base Article - Public

3153955 - Opportunity Preview does not include Sales Orders


When previewing an Opportunity, the Sales Orders are missing from the document.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work centre 
  2. Go to the Opportunity view
  3. Open any Opportunity with a Sales Order attached
  4. Click 'actions' and 'preview'
  5. Observe as the Sales Orders are not visible in the summary


Opportunities are not a customer facing object. So while we do have the preview option, in standard, Sales Orders are not currently part of the standard preview template for Opportunities.


 This is the expected system behaviour.


sales order, opportunity, preview, summary , KBA , LOD-CRM-OPP , Opportunity Management , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2111