SAP Knowledge Base Article - Preview

3153995 - Error when downloading file: X:DRIVE/LOCATION (unknown_error) in SLG1 when displaying a document


  • When displaying a document from an application transaction error "Database error for <GET DATA FROM KPRO> <> - Message No. SO013" is thrown, however this is not the underlying cause of the issue.
  • If you check the application log in SLG1 as per KBA "2782452 - How to check SLG1 logs for Archive Link, KPRo or SAP Content Server analysis" the underlying cause can be seen which is Error when downloading file: X:DRIVE/LOCATION (unknown_error)

  • This can affect some or all Users in the system.

    "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



SAP Basis all releases


SAP NetWeaver all versions ; SAP S/4HANA all versions


An error occurred when calling module SCMS_DOC_CREATE_FILES, (unknown_error), Database error for <GET DATA FROM KPRO> <>, SO013, GET DATA FROM KPRO, Database error for, , KBA , BC-SRV-KPR-CMS , Content Management Service , BC-SRV-COM-FTP , File Transfer via FTP , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.