Symptom
- For some candidates, the Source field is empty within the applicant status pipeline.
- When running an Ad-hoc report on the Source field for these candidates, We see the value -1.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Recruiting
- Open Job Requisition
- Application Summary shows empty values in the Source column for some or all candidates.
- When running an Ad-hoc report on the Source field, the value -1 is shown.
Cause
The candidates were created via API, and no valid value was provided for the Source field therefore the system generated "-1" as an error for this specific field.
Resolution
You will need to review your integration settings and the payload used to create the candidates with your implementation partner to perform the necessary adjustments.
Keywords
Source, Source Details, Candidates, Applicant, Status, Pipeline, Empty, Column, Value , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-APP , Applicants and Job Applications , Problem
Product
SAP SuccessFactors Recruiting all versions