Symptom
The notification mails sent by SF are recognized as "phishing mails" by Gmail or other domains
Environment
SAP SuccessFactors Onboarding
Cause
- The reason why it is happening is that their domain (here Gmail accounts) or edge server IP is historically used heavily for spamming.
- This issue happens for popular applications reported before.
Resolution
Please request the candidate to check the spam folder.
Keywords
Gmail, SF email, Onboarding 2.0, email, OBX , KBA , LOD-SF-OBX-EML , Notifications , Problem
Product
SAP SuccessFactors Onboarding 2105