Symptom
You are using the 'Mass Changes to Purchasing Info Records' APP to change multiple info record details simultaneously.
The Update fails with error: An error occurred, please create an incident (component MM-PUR-VM-REC)
Environment
SAP S/4Hana Cloud Version 2202
Reproducing the Issue
1) Open APP 'Mass Changes to Purchasing Info Records'
2) Enter selection criteria to select a retrieve a few info records
3) Select ALL
4) Choose Download (Excel template downloads)
5) Amend the contents of the template as required
6) Choose upload
7) The upload fails with error (An error occurred, please create an case )
Cause
Excel decimal format issue, correction forth coming.
Resolution
Workaround
1) In the fiori launchpad, change your default decimal setting to either 1,234,567.89 or 1.234.567,89
2) Log off
3) Log on again
4) Call the APP 'Mass Changes to Purchasing Info Records' again
5) Download a new template
6) Amend as required
7) Upload the new template
Keywords
MM_PUR_INFOREC_MASS_UPDATE, CL_EXL_OPS_UPLOAD_HANDLER, PROCESS_EXCEL, ME_READ_INFORECORD, MM_PUR_INFOREC_MASS_UPDATE_PRC, MASS , KBA , MM-PUR-VM-REC , Info Record , CA-GTF-FXU-MM-PUR , Fiori UI by FXU for MM-FIO-PUR , Problem