Symptom
The following error occurs for some line items when changing the Requested Date in a Sales Order:
Item XX: You cannot change the data in Requested Date. Refresh the screen and try again. If the problem persists, report an incident (XX represents the line item number)
Environment
SAP Business ByDesign
Reproducing the Issue
Go to the Sales Orders work center.
Select the Sales Orders view.
Open Sales Order XYZ (XYZ represents the Sales Order ID).
In the General tab change the Requested Date to a different date in the future.
The following errors are displayed for some line items e.g. line item XX:
Item XX: You cannot change the data in Requested Date. Refresh the screen and try again. If the problem persists, report an incident
Cause
The line items for which this error occurs are of Item Type Sales Kit - Sub Item.
When you update the Requested Date in the General tab of the Sales Order the system will try and change the Requested Date for all line items. Since Line Items some of the items in this sales orders are of item type Sales Kit - Sub Item for which you cannot change the Requested Date since the Requested Date is taken over from the Sales Kit - Header item, the error occurs for these items.
Resolution
Since the change is successful for the Sales Kit - Header item, the Sales Kit - Sub Items are automatically changed via the Sales Kit - Header and the Requested Date is correct. Therefore you can ignore the error message and save the changes.
Keywords
Sales Kit; Kit Items; Requested Date; Error; Change , KBA , AP-SLO-SO , Sales Order , Problem