Symptom
In SAP Invoice Management by Open Text , asterisk (*) should be displayed in "Current Agent" column instead of “first agent” if there are multiple agents available for a work item in OTEXVIM Workplace.
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Environment
SAP Invoice Management by OpenText 16.3, 20.4, 7.5, 7.6
Product
SAP Invoice Management 16.3 by OpenText for SAP S/4HANA ; SAP Invoice Management 20.4 by OpenText for SAP S/4HANA, option for invoice processing ; SAP Invoice Management 7.5 by OpenText for SAP S/4HANA
Keywords
Current Agent, VIM Workplace, Multiagent , KBA , XX-PART-OPT-INV , SAP Invoice Management by OpenText , Problem
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