SAP Knowledge Base Article - Preview

3154558 - Actual agent field empty when OT UserID is different from SAP UserID in CoA in SAP Invoice Management by Open Text

Symptom

In SAP Invoice Management by Open Text, using CoA, the Actual Agent is missing from Approval History when users maintained in CoA have different OT UserID and SAP UserID.


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Environment

SAP Invoice Management by OpenText 20.4

 

Product

SAP Invoice Management 20.4 by OpenText for SAP S/4HANA, option for invoice processing

Keywords

Actual Agent, CoA, Approval History, OT UserID, SAP UserID , KBA , XX-PART-OPT-INV , SAP Invoice Management by OpenText , Problem

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