SAP Knowledge Base Article - Public

3154749 - After Onboarding is initiated, External User is not displaying under the Dynamic Group for Onboarding

Symptom

External users permissions are based on company, but once the dynamic role was created with filter as job info - company and then refreshed the Active group membership there is no member displayed.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding

Cause

Dynamic Group filter for Job Information is not provided with any value under "extend by N days". As this is not set, candidate will not be added to the group until his/her start date.

Resolution

Please follow the below steps:

  1. Go to Admin Center
  2. Manage Business Configuration
  3. From the left hand side panel, expand Filters
  4. Dynamic Group Filters
  5. Click on Details of Permission Group Filter
  6. Under Hris Elements, select details of Job Information (jobInfo) - Hris Element Reference
  7. Define "Extend by N days"

Keywords

On Boarding, OBX, SuccessFactors  , KBA , LOD-SF-OBX-ADM , Admin UI , Problem

Product

SAP SuccessFactors Onboarding all versions

Attachments

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