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3155339 - statusCode: 401, Response: [LGN0021]Authentication failed. An internal error has occurred

Symptom

Reading users from SAP SuccessFactors source system in Identity Provisioning fails with the below similar error in the Identity Provisioning job log:

Caused by: org.apache.camel.http.common.HttpOperationFailedException: HTTP operation failed invoking https://<SF_API_URL>/odata/v2//User?$top=100&$skip=11800&$orderby=userId&$select=userId,username,status,email,lastName,firstName,lastModifiedDateTime,personKeyNav&$expand=personKeyNav,personKeyNav/userAccountNav&$filter=status%20eq%20'active' with statusCode: 401, Response: [LGN0021]Authentication failed. An internal error has occurred. Please contact SAP support


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Environment

Identity Provisioning

Product

Identity Provisioning 1.0

Keywords

ips, error, job error, failed, 401 , KBA , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem

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