SAP Knowledge Base Article - Public

3155562 - Fields Related to Me, Related to and Relationship Role Not Visible in Add Contacts Pop-Up of Members View of Target Group


When adding contacts to target groups, you noticed in adaptation mode the fields Related to Me, Related to and Relationship Role, however, you cannot make them visible.


SAP Cloud for Customer

Reproducing the Issue

  1. Open the Sales Campaign work center.
  2. Open the Target Groups view.
  3. Open Target Group ABC (where ABC is the ID of the target group).
  4. Open the Members view.
  5. Click in the Add button and select the Add Contacts option.
  6. Open the Adaptation Mode.
  7. Right-click in the Contacts section.

You notice the fields 'Related to Me', 'Related to' and 'Relationship Role' with the flags 'Personalize' and 'Set as Visible' set but they do not appear in the section. You wonder what logic it has behind it.  


These fields are not relevant for this screen, they have no value to be displayed at all. They are not designed/meant/relevant to the target group scenario in the context of doing a search.


These fields will be removed from the adaptation mode option in a future release to avoid any misunderstanding.


Target Group ; Add Contacts ; Members ; Related to Me; Related to ; Relationship Role ; Adaptation Mode ; KUT ; Search ; , KBA , LOD-CRM-MKT-TG , Target Groups , How To


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