3155598 - When Creating Sales Documents the Account Sales Data Fields and Employee Responsible Are Always the Same

Symptom

You have an account with several sales data entries maintained in its Sales Data view; When you create sales documents, you always see the same values being selected for the fields 'Sales Organisation', 'Distribution Channel' and 'Division'; you notice this with the field 'Owner' too despite seeing in Account Team view other entry of party role 'Employee Responsible - Sales' flagged as 'Main'.

Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions

Keywords

Account Sales Data ; Main ; Employee Responsible ; Owner ; Account Team ; Determination ; Sales Organisation ; Distribution Channel ; Division ; , KBA , LOD-LE-RC-PAP , Party Processing , LOD-CRM-LM , Lead Management , How To

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