SAP Knowledge Base Article - Public

3155636 - Rejected status is instantly visible for candidate in the jobs applied portlet - Recruiting Management

Symptom

  • Once a candidate is set to rejected/disqualified status, it is instantly visible for them under jobs applied portlet for the candidate.
  • The disqualification email can be delayed using the feature under (Manage Recruiting settings ->  Delay Emails to Disqualified Candidates ). Is there a way to delay the status change as well?

Environment

SAP Successfactors Recruiting Management

Reproducing the Issue

  1. Apply as a candidate to the job and answer the questions so that the application is disqualified OR close the job requisition so the candidate moves to a disqualified status.
  2. The email has a delay based on Manage Recruiting settings ->  Delay Emails to Disqualified Candidates,.
  3. But, the status of the application is immediately shows as disqualified/rejected/requisition closed in the jobs applied portlet in the career site for the applicant.

Resolution

As per the current system design, this is an expected behavior of the system and as of now there is no way to delay the status change like how the disqualification email can be delayed.

Keywords

Disqualified email, disqualified, rejected status, jobs applied portlet, delay the status change, Delay Emails to Disqualified Candidates, manage recruiting settings. , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Product Enhancement

Product

SAP SuccessFactors Recruiting 2111