Symptom
Candidate is getting the error below when accessing the RMK career site.
"Your connection is not private
Attackers might be trying to steal your information from "RMK Site URL" (for example, passwords, messages, or credit cards). Learn more
NET::ERR_CERT_COMMON_NAME_INVALID"
Environment
SAP SuccessFactors Recruiting Marketing
Cause
Common Name (CN) of the CSR generated in CSB does not match the Common Name on the SSL Certificate installed by the customer. Currently, RMK checks the hash numbers of the files and not the actual information of the certificate that is why no error message appears.
Resolution
SSL Certificate information must be validated before the certificate installation in CSB and it should match the information of the CSR. To verify the information of the certificate provided by the vendor, the certificate can be opened using a Note++/Notepad or any application which has similar functionality. Copy the information and paste it on this link. To check the information of the CSR generated, click on the "Reference ID" on the SSL Certificates tab in CSB and it will show the information of the CSR.
See Also
2231401 - SSL Certificate Renewal - Recruiting Marketing
2629809 - SSL Certificate revoked - Recruiting Marketing
3153100 - How to Identify SSL Certificate, Intermediate Certificate/s and Private Key - Recruiting Marketing
Keywords
Career site down, Unable to access RMK site, Invalid Certificate, Your connection is not private error , KBA , LOD-SF-RMK-CER , Certificate Renewal, IP Address, Domain , Problem