Symptom
How to view the Envelope ID without refresh the page in manage docusingn envelopes so that the signed document travels from Docusign to SFSF.
Environment
SAP Successfactors Onboarding
Reproducing the Issue
- Go to Manage Docusign Envelopes
- And see the envelope ID Status is awaiting signatures
- When we start refresh the page, this will change the status
- Is there a way to push with certain frequency to get the document without ALWAYS having to refresh?
Cause
Expected Behaviour
Resolution
As per the design, we don't have any specific frequency to set for the envelope ID. This is hardcoded by the system/ transactions in the backend.
We encourage you to follow this KBA and submit new ideas https://launchpad.support.sap.com/#/notes/2090228
See Also
Docusign envelopes, envelope id
Keywords
KBA , LOD-SF-OBX-DSN , Docusign Integration , How To
Product
SAP SuccessFactors Onboarding 2111