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SAP Knowledge Base Article - PublicSymptom
The Send E-Mail action is grayed out on a Sales Order.
Environment
SAP Cloud for Customer
Cause
The Send E-Mail action is only enabled if the sales order is consistent and its transfer Status is not In Process.
Resolution
This is the expected system behaviour.
Keywords
missing, gray, grey, grayed out, greyed out, , KBA , LOD-LE-CQP-CO , Lean Sales Orders , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2202
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