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3156329 - Diserver on SystemDB isn't started on SAP HANA


You observe the HDB Deployment Infrastructure Server service is running on TenantDB, but not on SystemDB. You see the following symptoms on SAP HANA system:

  • SystemDB - - > SAP HANA Studio - - > Default Administration - - > Landscape (tab) diserver service is RED. 


  • TenantDB - - > SAP HANA Studio - - > Default Administration - - > Landscape (tab) diserver service is GREEN.

  • SAP HANA Studio - - > Diagnosis Mode - - > Processes (tab) hdbdiserver process listed only once, which belongs to the tenant.

  • Run the following command on the SAP HANA server, and there is only one HDB Deployment Infrastructure Server belongs to the tenant:

           sapcontrol -nr <instance number> -function GetProcessList

           name, description, dispstatus, textstatus, starttime, elapsedtime, pid
           hdbdaemon, HDB Daemon, GREEN, Running, <DATE_TIME>, <ELAPSEDITME>, <PID>
           hdbcompileserver, HDB Compileserver, GREEN, Running, <DATE_TIME>, <ELAPSEDITME>, <PID>
           hdbdiserver, HDB Deployment Infrastructure Server-<SID>, GREEN, Running, <DATE_TIME>, <ELAPSEDITME>, <PID>
           hdbindexserver, HDB Indexserver-<SID>, GREEN, Running, <DATE_TIME>, <ELAPSEDITME>, <PID>
           hdbnameserver, HDB Nameserver, GREEN, Running, <DATE_TIME>, <ELAPSEDITME>, <PID>
           hdbpreprocessor, HDB Preprocessor, GREEN, Running, <DATE_TIME>, <ELAPSEDITME>, <PID>
           hdbscriptserver, HDB Scriptserver-BDS, GREEN, Running, <DATE_TIME>, <ELAPSEDITME>, <PID>
           hdbwebdispatcher, HDB Web Dispatcher, GREEN, Running, <DATE_TIME>, <ELAPSEDITME>, <PID>
           hdbxsengine, HDB XSEngine-BDS, GREEN, Running, <DATE_TIME>, <ELAPSEDITME>, <PID>

    You can see also some of the following symptoms in HANA system which mentioned in KBA 2222249 - How-To: Resolving SAP HANA Service Inconsistencies between Daemon and Topology - - > Symptom section

    • Running SELECT * FROM M_SERVICES results ACTIVE_STAUS of diserver = NO (SYSTEMDB@<SID>) but the topology information is fine.


    Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



    SAP HANA, platform edition 2.0


    SAP HANA, platform edition 2.0


    HANA, hdbdiserver, diserver, HDB Deployment Infrastructure Server, red, status, GetProcessList, -nr, -function, SystemDB, not started , KBA , HAN-DB-ENG , SAP HANA DB Engines , HAN-DB-DI , SAP HANA DI (HDI): diserver, HDI plugins& client libs , Problem

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