SAP Knowledge Base Article - Public

3156588 - Error page when trying to download report output from 'My Jobs' section


When trying to download a report output from 'My Jobs' section a error page with error code 404 is seen.

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  • SAP SuccessFactors HXM Suite
    • Analytics & Reporting(Ad Hoc, YouCalc, Canvas / ORD)
      •  Actions in Report Center

    Reproducing the Issue

    1. Login into instance
    2. Go to Reporting --> View Schedules --> 'My Jobs' section
    3. Click Download for a completed job
    4. Below error page is seen


    Huge data in report output is resulting in error when trying to download the output file.


    Notice the number of cells, for the job that shows the error, in 'My Jobs' page.

    If the output file has huge number of cells (we experienced the behavior for reports more than 400 million cells), then, download the output file will display a pop up with error page.

    Need to apply filters and reduce the number of cells in report output file to reduce the data.


    My, Jobs, error, page, code, 404, View, Schedules, Huge, Data, Millions, Cells, Filters , KBA , LOD-SF-ANA-RCT-ACT , Actions in Report Centre , LOD-SF-ANA-ORD , Online Report Designer , LOD-SF-ANA-ADH , Adhoc Reports & Report Builder , Problem


    SAP SuccessFactors HXM Suite 2011