Symptom
When trying to download a report output from 'My Jobs' section a error page with error code 404 is seen.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors HCM Suite
- Analytics & Reporting(Ad Hoc, YouCalc, Canvas / ORD)
- Actions in Report Center
- Analytics & Reporting(Ad Hoc, YouCalc, Canvas / ORD)
Reproducing the Issue
- Login into instance
- Go to Reporting --> View Schedules --> 'My Jobs' section
- Click Download for a completed job
- Below error page is seen
Cause
Huge data in report output is resulting in error when trying to download the output file.
Resolution
Notice the number of cells, for the job that shows the error, in 'My Jobs' page.
If the output file has huge number of cells (we experienced the behavior for reports more than 400 million cells), then, download the output file will display a pop up with error page.
Need to apply filters and reduce the number of cells in report output file to reduce the data.
Keywords
My, Jobs, error, page, code, 404, View, Schedules, Huge, Data, Millions, Cells, Filters , KBA , LOD-SF-ANA-RCT-ACT , Actions in Report Centre , LOD-SF-ANA-ORD , Online Report Designer , LOD-SF-ANA-ADH , Adhoc Reports & Report Builder , Problem