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SAP Knowledge Base Article - PreviewSymptom
We understand that navigating support and consulting inquiries for SAP Cloud Solutions can be challenging. This KBA aims to help you distinguish between supportable incidents and consulting inquiries. Additionally, we provide options for addressing issues that fall under consulting inquiries.
For on-premise solutions, please refer to SAP Note 83020 What is Support – What is Consulting: On Premise solutions.
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Environment
SAP Commerce Cloud
Product
SAP Commerce Cloud all versions
Keywords
ccv2, hybris, best, practices , KBA , CEC-SCC-PLA-PL , Platform , CEC-SCC-CLA , Cloud Automation , Problem
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