SAP Knowledge Base Article - Public

3157105 - You are Unable to create a Sales Order with Bank Account via Web Service for Switzerland

Symptom

In Switzerland the ISR Bank Account must be defined in the Sales Order. You are trying to use ManageSalesOrderIn web service to create Sales Orders. However, the Sales Order can be created but the Bank Account can't be updated as expected.

Environment

SAP Business ByDesign

Reproducing the Issue

Use the web service ManageSalesOrderIn to create the Sales Order, the below data has been included in the XML:

<HouseBankAccountKey>
<InternalID>XXXXX</InternalID>
<HouseBankAccountKey>

But the Bank Account can't be updated as expected in the created Sales Order.

Cause

The file has to include the tag <PaymentReferenceTypeCode> with the value 3 which means ISR.

Resolution

You have to update the file and upload it again.

Keywords

Sales Order; web service; ManageSalesOrderIn; Switzerland; Bank Account; HouseBankAccountKey; ESR-Zahlungen; ESR; ISR Payments; ISR , KBA , AP-SLO-SO , Sales Order , AP-PAY-GLO , Cross-Country Extensions , Problem

Product

SAP Business ByDesign all versions