SAP Knowledge Base Article - Public

3157279 - How To Get Author Details of a Service Request Ticket Through OData


You would like to understand how to get the Author Details such as Author ID and Author Name when using OData queries.


SAP Cloud for Customer


In order to get these details, it is required to use the following query via OData:'UUID')?$expand=ServiceRequestTextCollection&odata-show-authorName=true


OData, Query, Queries, Service, Service Request, Author, Author Name, Author ID, Author Details, Details, Ticket, Service Tickets, C4C, How To, , KBA , LOD-CRM-SRP-API , Ticket API & Odata , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions