Symptom
Position Title field value is blank when user is trying to approve a create position workflow
Environment
SAP SuccessFactors Employee Central
Position Management
Workflows
Reproducing the Issue
- Create a position which triggers a workflow
- Login or proxy as the user to approve the workflow
- Open the approve request tile
- Notice for the create position workflow the position title is not displayed
- However when you open up the request the value does display #
Cause
In Manage Data the Advanced To-do Key Details object configured has the wrong field configured for position title.
Field externalName is a translatable type which supports multiple languages and therefore will display the position title in the tile.
Resolution
Change the field for position title in the Advanced To-do Key Details object.
- Manage Data
- Advanced To-do Key Details>Select the option
- Use 'externalName' as position title in Key Details instead of sfFields2.
- Check the workflow request tile and the title value should display
Keywords
KBA , LOD-SF-EC-POS , Position Management , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core 2111