SAP Knowledge Base Article - Public

3157286 - Position Title Blank in Workflow Request Tile


Position Title field value is blank when user is trying to approve a create position workflow


SAP SuccessFactors Employee Central

Position Management


Reproducing the Issue

  1. Create a position which triggers a workflow
  2. Login or proxy as the user to approve the workflow
  3. Open the approve request tile
  4. Notice for the create position workflow the position title is not displayed
  5. However when you open up the request the value does display #


In Manage Data the Advanced To-do Key Details object configured has the wrong field configured for position title.

Field externalName is a translatable type which supports multiple languages and therefore will display the position title in the tile.


 Change the field for position title in the Advanced To-do Key Details object.

  1. Manage Data
  2. Advanced To-do Key Details>Select the option
  3. Use 'externalName' as position title in Key Details instead of sfFields2.
  4. Check the workflow request tile and the title value should display 



KBA , LOD-SF-EC-POS , Position Management , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core 2111