SAP Knowledge Base Article - Public

3157286 - Position Title Blank in Workflow Request Tile

Symptom

Position Title field value is blank when user is trying to approve a create position workflow

Environment

SAP SuccessFactors Employee Central

Position Management

Workflows

Reproducing the Issue

  1. Create a position which triggers a workflow
  2. Login or proxy as the user to approve the workflow
  3. Open the approve request tile
  4. Notice for the create position workflow the position title is not displayed
  5. However when you open up the request the value does display #

Cause

In Manage Data the Advanced To-do Key Details object configured has the wrong field configured for position title.

Field externalName is a translatable type which supports multiple languages and therefore will display the position title in the tile.

Resolution

 Change the field for position title in the Advanced To-do Key Details object.

  1. Manage Data
  2. Advanced To-do Key Details>Select the option
  3. Use 'externalName' as position title in Key Details instead of sfFields2.
  4. Check the workflow request tile and the title value should display 

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Keywords

KBA , LOD-SF-EC-POS , Position Management , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core 2111