SAP Knowledge Base Article - Public

3157325 - How to control the required attribute for the Cellphone field in the Data Capture Form - Recruiting Marketing

Symptom

The cellPhone field is marked as required by default in the DCF and this cannot be changed in the DCF configuration.
How can the attribute of the field be changed?

Environment

SAP SuccessFactors Recruiting Marketing

Cause

RMK uses the Odata API entity CandidateLight to set the attribute of the field in the Data Capture Form, not the Candidate entity (which reflects the Candidate Profile template configuration)
If the attribute is set to Required True then the field will always be required by Default in the DCF and this won't be configurable in the DCF.
If it is set to Required False then the field will not be required by default and can be set to required manually in the DCF configuration.

Resolution

The cellPhone field is required or not in CandidateLight depending on whether the option Check country/region code and phone number in Manage Duplicate Candidates (Admin Center) is enabled or not.

To Disable or Enable the 'Country Code' and 'Phone Numbers' fields from the inital candidate creation page:

  1. Go to Admin Center 
  2. Manage Duplicate Candidates
  3. Advanced Options
  4. Under Enforce additional candidate profile duplicity check upon candidate profile creation 
  5. Enable/Disable Check country code and phone number

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See Also

2832522 - Enabling Country Code & Phone Number from Candidate Creation Page - Recruiting - SAP ONE Support Launchpad

Keywords

KBA , LOD-SF-RMK-CRM , Data Capture Form, Email Layout, Email Campaign , How To

Product

SAP SuccessFactors Recruiting all versions