SAP Knowledge Base Article - Preview

3157339 - Simple IT Request - Rich Text in description is displaying HTML tags - Focused Build


  • When using Simple IT Request, the text entry Description of Change captured in resultant document is incorrect -- display HTML tags instead of being properly formatted in plain text:
  • Using Rich Text controls
  • Text entry has garbage characters
  • HTML tags are added instead of plain text in Description (long)
  • CRMC_TEXT has affected Text Type using HTML formatting:



  • SAP Solution Manager 7.2
  • Focused Build


Focused Build and Focused Insights 2.0 for SAP Solution Manager ; SAP Solution Manager 7.2


simple it request, html, special characters, umlaut, focused build, text , KBA , SV-SMG-OST-FB-SUP , ITSM Extensions , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.